At York Tattoo, we strive to provide high-quality tattoo services and products. However, we understand that situations may arise that require clarification on our refund and return policies. Please read this policy carefully to understand your rights and obligations.
1. Services
All tattoo services are considered final upon completion. We do not offer refunds for services rendered. However, if you experience any issues with your tattoo, such as dissatisfaction with the outcome, please contact us within 14 days of your appointment. We will evaluate your concerns and may offer a touch-up session at our discretion.
2. Products
For any products purchased (e.g., aftercare products, merchandise), the following policy applies:
- Returnable Items: Items can be returned within 30 days of purchase if they are unused, unopened, and in their original packaging.
- Non-Returnable Items: Opened or used products, as well as gift cards, are non-returnable.
3. Refund Process
- Refunds for Services: Refunds for tattoo services are not available. In the event of a concern, please refer to the section above regarding touch-ups.
- Refunds for Products: If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
4. Cancellation Policy
If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance to avoid any cancellation fees. Deposits made for appointments may be non-refundable unless we are able to fill the slot.
5. Contact Us
If you have any questions or need to discuss your refund or return, please contact us:
- Email: info@yorktattoo.co.uk
- Phone: (702) 850-7054
- Address: 1 Clarence St, York, North Yorkshire, YO31 7EL